MOBILITY DOCK
FAQs - Frequently asked questions

How fast can the Mobility Dock charge?

The Mobility Dock can charge up to 2.3kW. The charging power is limited by the use of standard household sockets, which are only designed for a continuous current of 10A according to the IEC 60884 product standard. However, if you charge for several hours at home overnight or at your employer's during the day, you can recharge a range of up to 120 km with the Mobility Dock. This corresponds to the maximum average daily consumption.

Charging power with an average consumption of 15 kWh per 100 km:

How do you charge with the Mobility Dock?

1. Plug the type 2 charging cable into the vehicle socket.

2. Connect the other end to the Mobility Dock.

3. Fold out the wall support of the Mobility Dock.

4. Plug the Mobility Dock into the household socket and adjust the wall support correctly.

5. The Mobility Dock flashes green - the e-car is charging.

6. Before unplugging the Mobility Dock, the charging process must be completed via the vehicle.

(See application video)

Is the Mobility Dock an adapter?

The Mobility Dock is an intelligent charger developed in accordance with the IEC 62752 product standard (for charging mode 2 of electric vehicles (IC-CPD)) with important safety and control functions (linking). This means that it can be used like an adapter, but is technically a fully-fledged charger.

What is the Mobility Dock not?

The Mobility Dock is not a quick charger with which you can fully recharge your vehicle in 2 hours. With the Mobility Dock, you can charge your battery effectively and gently overnight or at work when your electric car is not being driven for several hours anyway. If you use these times, you don't have to invest in an expensive wallbox (which you also can't take with you on vacation or to friends' houses).

Which products is the Mobility Dock comparable with?

The Mobility Dock is comparable to IC-CPD Mode 2 chargers in the classic "charging brick" shape, but has clear advantages over the charging brick:

• There is no separate cable attached to the Mobility Dock - you simply use it in combination with your type 2 charging cable, reducing cable clutter in your trunk.
• The Mobility Dock weighs just 750g, making it light and easy to handle.
• A classic charging brick lies on the ground when charging, and therefore unfortunately often in the dirt. The Mobility Dock is plugged directly into the socket on the wall during the charging process. This way it doesn't get dirty, and your hands stay clean!

Is there a risk of overheating or fire during use?

The maximum permissible continuous current of the Mobility Dock is limited to 10A in accordance with the IEC 60884 standard for household sockets. In addition, the Mobility Dock has integrated temperature sensors and automatic power regulation. The Mobility Dock monitors the device temperature and the temperature at the household socket. If an increased temperature is detected at the mains plug, the charger automatically regulates the charging power to prevent overheating.

Can my socket withstand the weight of the Mobility DOCK?

The Mobility DOCK has been developed and tested in accordance with the international product standard IEC 62752. The load on the wall socket (chapter 9.23) is minimized by the orange wall support. You can therefore connect the Mobility Dock to your wall socket without hesitation.

What should I do if the Mobility Dock doesn't charge?

Follow the operating instructions and check the following points:

• Connection sequence
• Position of the device
• LED status display